Sangita Dosanjh

The Future of Casino Loyalty Programs

Casino loyalty programs have evolved significantly over the years, becoming a crucial aspect of customer retention in the gaming industry. These programs reward players for their continued patronage, offering benefits such as free play, exclusive events, and personalized services. According to a 2023 report by the American Gaming Association, nearly 70% of casino revenue comes […]

The Impact of Artificial Intelligence on Casino Operations

Artificial Intelligence (AI) is revolutionizing the casino industry by boosting operational effectiveness and upgrading customer interactions. In 2023, a report by Deloitte emphasized that AI applications could boost revenue in the gaming industry by up to 30% by enhancing marketing approaches and tailoring player interactions. One prominent figure in this field is Bill Miller, the […]